Many front doors
One agent can meet customers where they already are.
Web chat
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Gmail
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Slack
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Discord
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Telegram
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Browser tasks
Connect the channel, keep the same agent profile, and manage the business workflow from Blaze.
Dedicated agent appliance
Battle-tested automation, wrapped for business users.
Blaze packages each agent as its own runtime appliance for channels, browser automation, and agent workflows, while Blaze owns billing, setup, web chat, and the business control surface.
Answer customer questions from your website chat
Qualify leads and push the next step to your team
Source leads and inspect pages through dedicated browser tools
Use Gmail hooks for inbound email and approval-gated replies
Route messages across the channels your business already uses